CULTURE TRANSFORMATION

“In many organizations, culture is the most potent and hard-to-replicate source of competitive advantage … even far more than technological innovation” - James Heskett  (Professor Emeritus, Harvard Graduate School of Business)

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Organizational culture, commonly defined as “the way we do things around here”, develops with or without a conscious effort to become the DNA of every organization … and can either be a corporate asset or a liability. The central success factor for any human system, in any sector, is the vitality, intelligence, integrity, and adaptability of its culture.

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A culture that is aligned with the company’s mission, values and strategy can generate real energy and momentum required to improve and sustain operational efficiency, enable sustainable change and agility, age agility, increase employee engagement and customer loyalty, enable growth and innovation.

On the other hand, a misaligned culture can become an overwhelming obstacle to any form of sustainable change and improvements – amplifying deep-seated, counterproductive behaviours and beliefs and behaviours, inconsistent with the organisation’s values and objectives.

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“Culture eats strategy for breakfast” - Peter Drucker (considered to be the founder of modern management principles)

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We facilitate ‘quantitative and qualitative’ assessments to obtain a deep-understanding of culture at all levels of an organisation, identify misalignments and causal factors that drive behaviours and influence outcomes, and develop actionable levers-of-change. Our solutions and services include:

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• Organisational culture and impact assessment

• Leadership impact assessment

• Leadership coaching

• Management impact assessment

• Team building simulations

• Customer-centricity assessment

• Culture transformation consulting